KwaZulu-Natal, South Africa
Social Researcher &
Service Desk/Systems Administration
for Data-Driven Work
Detail-oriented Social Sciences graduate with strong technical proficiency in data management and process optimisation. Experienced in setting up administration systems, data collection protocols, and drafting Standard Operating Procedures to support M&E objectives.
About Me
Where social science
meets digital systems
I am a Social Researcher, Business Administrator, Researcher, and Service Desk/Systems Administration with strong technical proficiency in data management and process optimisation. Experienced in digital infrastructure and process automation, I specialise in bridging the gap between technical systems and strategic operations.
With a proven track record of developing full-stack web platforms and establishing scalable SOPs, I am eager to apply research methodologies and IT skills to support Public Awareness and Monitoring & Evaluation objectives across public and private sector environments in South Africa.
Education
Professional Certifications
Experience
Advanced business modelling, internal monitoring tools, SOPs, and complete technical ecosystem oversight including shared hosting and domain management.
Developed SOPs, secure data protocols, full-stack web solutions, and digital content campaigns growing community to 9,000+ visitors.
Maintained strategic partnerships, championed skills development initiatives, and supported energy sector workforce advancement.
Developed solution strategies for digital transformation projects and provided technical support for operational continuity.
Provided essential technical support to teaching staff, troubleshooting issues to facilitate an effective learning environment.